Our comprehensive approach to protecting your financial data
We understand that financial data is among the most sensitive information you can share. Our platform is built on industry-leading security practices and complies with major data protection regulations worldwide.
We fully comply with the General Data Protection Regulation (GDPR) for all European Union users.
Legal Basis for Processing: We process your data based on your consent and our legitimate interest in providing retirement planning services. You can withdraw consent at any time.
Where We Store Data: Your financial data is stored in Supabase's secured cloud infrastructure with redundant backups and encryption at rest.
How Long We Keep Data: We retain your personal and financial data for as long as your account is active. If you delete your account, all personal data is removed within 30 days, except where we're legally required to retain certain information.
Anonymized Data: We may retain anonymized, aggregated data for research and service improvement purposes. This data cannot be linked back to you.
We Never Sell Your Data
Your financial information is never sold to third parties, advertisers, or data brokers. Period.
Service Providers: We work with trusted service providers for hosting, analytics, and customer support. All providers are contractually bound to protect your data and comply with GDPR.
Legal Requirements: We may disclose information if required by law, court order, or government regulation.
To exercise any of your data protection rights:
Email us: privacy@freefinancialplan.com
Include: Your name, email, and specific request
Response Time: We'll respond within 30 days (as required by GDPR)
Data encrypted in transit
Export or delete anytime
Your data stays yours
For privacy-related inquiries or to exercise your rights:
Email: dpo@freefinancialplan.com
Privacy Portal: Available in account settings
EU users can also file a complaint with their local data protection authority.